Charlene Marble Brass Linear Chandelier
Product Description
Dimension:
Size: L38.6"(98CM) x W7.1"(18CM) x H40.9"(104CM) (Adjustable Chain)
Material: Brass + Marble
Light Source: LED(G9*7) light bulbs(included)
Color Temperature: 3000K
Voltage specification: 110v-240v (available)
Power type: Hard Wire; Professional installation recommended
Certification: UL / CE / SAA
Warranty: 2 years
Purpose: Hotel, Restaurant, Dining room, Bedroom, Living room
Customized: You can easily customize the size, finish color, number of light sources, hanging wire length, etc. Simplify the customization process and communicate directly with designers online.
We have professional suppliers to produce high-quality lighting products. Products are sold in North America with the highest quality standard. We offer customization services as well. if you have any questions or did not find the exact product that you are looking for, please feel free to contact us
Shipping Policy
How do we send the product?
We offer free shipping for all products on our website. For most accessories, we use UPS, Federal Express, EMS, or USPS for shipping. If you have any specific shipping requirements, please contact our Customer Support at support@arrechouse.com.
Where do we ship the product from?
Products will be shipped from either our warehouse in the United States or Hong Kong, depending on their availability.
What is the estimated delivery date?
Typically, it takes 2-3 business days for processing and an additional 8-12 natural days for delivery. The total delivery time includes both the processing time and the delivery time.
Address: 3769 Dufferin Street,Toronto,Ontario,M6H 4B6
Phone Number：+1 (430) 257-0189
Hours: 24x7
Email: support@arrechouse.com
Return Policy
Product Shipping and Returns Policy Summary:
Shipping:
- We offer free shipping for all products on our website.
- Most accessories are shipped via UPS, Federal Express, EMS, or USPS.
- Products are shipped from either our warehouse in the United States or Hong Kong based on availability.
- Delivery to Canada is available, and international shipping can be arranged.
- Once your order is shipped, you will receive a tracking number to track your package.
Delivery and Tracking:
- Processing time is typically 2-3 business days, with an additional 8-12 natural days for delivery.
- In case of out-of-stock items, restocking and shipping usually take 35-45 natural days.
- If you can't locate your package, contact us within 30 days for assistance.
- For damaged shipments, please inform us immediately.
Returns and Refunds:
- Quality or shipping issues will be eligible for a full refund or replacement.
- Unsatisfied customers may return the product, but return shipping costs will be their responsibility.
- Refunds or replacements are possible if items are not in their original condition, don't match the description, or are not delivered.
- Non-refundable situations include market points, product modification, and cancellation after three hours.
- The return period is 30 natural days, and returned products must be unused and in their original packaging.
- Allow 5-10 working days for inspection and restocking of returned items.
- Refunds will be processed within 30 natural days, depending on the bank or credit card company.
Return Process (7 Steps):
- Email us with the reason for return and supporting evidence if applicable.
- We'll assess the refund amount based on your return and order details.
- We'll provide you with the specific return address.
- You're responsible for return shipping; include the order confirmation email in the package.
- Inform us once the return is shipped, providing the tracking number and shipping time.
- We'll process the return within 3 to 6 working days after receiving it.
- Upon confirming the product's condition, we'll initiate the refund process.
Compensation and Delayed Refunds:
- If eligible for compensation, refunds will be credited back to the original payment method.
- Check your bank account first for delayed refunds; contact your bank if needed.
- If you haven't received your refund, contact us for assistance.
Additional Notes:
- Consumer is responsible for return shipping fees unless the return is due to our error.
- We prioritize the customer's post-sale experience and aim for overall satisfaction.
- Contact us promptly for any questions or concerns regarding your order.
Address: 3769 Dufferin Street, Toronto,Ontario, M6H 4B6
Phone Number：+1 (430) 257-0189
Hours: 24x7
Email: support@arrechouse.com
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